Email privacy@maintenancecrew.app with your question or feedback. Include the app version (Settings → About) and, if relevant, a brief description of what you were doing when the issue occurred.
Go to Settings → Load Sample Data. This populates the app with a demo vessel, schedules, and parts so you can explore features before adding your own boat. You can clear sample data by deleting the demo vessel from the vessel list.
If you had iCloud sync enabled, your data is stored in your iCloud account. Re-install the app and sign in with the same Apple ID to restore it.
If iCloud sync was not enabled, all data was stored locally on your device. If you had iCloud Backup enabled, your data may be present in a backup made before the deletion — restore from that backup using your device’s standard iCloud restore process. Maintenance Crew does not operate any server-side backup and cannot recover data on your behalf.
The AI Assistant feature helps you extract maintenance schedules and part numbers from PDF engine manuals. The app generates a structured prompt based on your PDF. You copy that prompt and paste it into any AI chat tool you already use, then paste the response back into the app to import the results.
If the import produces incomplete results, try these steps:
If specific tasks are missing after a successful import, you can add them manually from the maintenance schedule screen.
Location access is used only for Ship’s Log entries. If location is unavailable:
On macOS, location is derived from Wi-Fi network position and may be less precise than GPS. If you’re in an area with limited Wi-Fi networks, the app may not be able to determine your location.
Open the app and follow the subscription prompt, or go to Settings → Subscription. Maintenance Crew is an annual subscription available through the App Store. An introductory price is available on your first subscription.
Go to Settings → Subscription → Manage Subscription, or open your device’s App Store subscription settings directly:
Sign in to the App Store with the same Apple ID you used to subscribe, then go to Settings → Subscription → Restore Purchases. Your subscription will be restored automatically.
Yes. If Family Sharing is enabled on your Apple ID, other members of your Family Sharing group can use Maintenance Crew under your subscription at no additional cost.
If your subscription expires, the app enters a grace period before restricting new-data entry. You can still view all existing data. To restore full access, resubscribe from Settings → Subscription. If you were recently offline (for example, on an extended passage), the app allows extra time before engaging any restriction.
To enable iCloud sync, go to Settings → iCloud and turn on sync. Your data will be merged with any existing iCloud data on your account.
If you use Maintenance Crew on multiple devices, changes may take a few minutes to appear after syncing. If a change doesn’t appear, pull to refresh or relaunch the app.
iCloud sync requires an active internet connection and sufficient iCloud storage. If your iCloud storage is full, sync will pause until space is freed. Check your iCloud storage in your device’s Settings app.